Product FAQs

Prighter Europe Lock

What do you get by appointing Prighter as EU GDPR Representative

Core of our service is representation according to Art 27 GDPR. Around this core we built features, services and tools to enable you to leverage your compliance for increasing efficiency and gaining trust with your customers and partners. For more information on the services included visit “GDPR-Rep Services”:

GDPR Representation:

By subscribing to the EU GDPR Representation Program, you appoint us as your EU GDPR Representative. Our highly professional team of lawyers and privacy professionals is your first line of defence to deal with requests from data subjects and data protection supervisory authorities (SA)

Gain Trust:

We provide you with a Compliance Landing Page for you to brand and to include privacy and security related certificates as well as your privacy and cookie policies. This is your window to the world for privacy-related matters which helps you to increase customer trust and confidence by demonstrating your privacy regulations readiness. The Compliance Landing Page also serves as an access point for privacy related requests which you can then easily manage with your GDPR Privacy Software Tools.

GDPR Privacy Software Tools:

We have built a unique, specialised tool to manage the lifecycle of any data subject requests (DSRs) from existing or potential clients. This saves you time, internal resources, and money, and reduces your compliance risk substantially. When it comes to supervising authorities we cover all of their standard requests (e.g. requests to submit records of processing activities). Additionally, we offer you a data breach tool that allows you to get access to our services in any critical situation involving your data being compromised.

What does the service cost?

Subscription pricing is based on your company size according to official Eurostat categories and the number of entities to be covered, starting at €19 per month. We offer a 14 day trial period on all subscriptions so that you can get to know our service without any risk. All of our pricing is transparent and there are no hidden costs as we do not charge per request from data subjects. Individual legal services and add-on services are available upon request.

How many of your entities are covered with the subscription?

This depends on the plan you choose. With the Startup and Micro plan 1 will be covered, 2 entities will be covered in the Small plan, 5 entities with the Medium plan, and unlimited entities will be covered with our Large plan.

How does Prighter handle requests from data subjects and data protection authorities??

This is where our innovation comes into play. We built the Data Subject Request (DSR) management tool to channel, structure and filter all incoming privacy requests from clients and authorities. You can handle requests from millions of data subjects in one tool with the help of our proprietary AI technology. We cover and support all aspects of the formal handling of DSRs including communication with data subjects. What actually needs to be done in your database (e.g. delete a data subject), is always your own decision. The DSR tool is designed to manage the lifecycle of a data subject request to get all formal aspects right and offer you a framework of advice. Find more information on this tool here: https://prighter.com/product/prighterdsr/

Is a compliance audit required to sign up?

We do not require any preparation on your side and you can easily sign up in a few minutes. After the onboarding we will ask you to provide us with your records of processing activties. If you have not yet drafted these records we support you in this process.

How does the Prighter customer service work?

All our clients are supported by a dedicated team of privacy professionals helping you to always be on top of your compliance. We regularly update our products and provide clear recommendations for action on urgent privacy issues. We are happy to assist you in English, German, French, Italian, Japanese, Spanish and Portuguese. Reach out to us at any time – we will get back to you within one business day.

Does Prighter offer support in case of a data breach?

Yes, we developed PrighterBreach to help you avoid fines from GDPR authorities and get immediate help in data emergencies. We guarantee you best practice in handling data breaches from our experience as a Data Privacy law firm managing hundreds of data breach notifications. We take care of risk assessment, drafting notifications in accordance to all deadlines, and handling the process with supervisory authorities if necessary. Should a notification of data subjects be required due to high risk, we draft the text and provide a secure system for the information to be provided. Please find more information on: https://prighter.com/product/prighterbreach/

Which countries are covered with the EU GDPR Representation Program?

We have set up a compulsory EU Representation Network consisting of proprietary and partner offices all over Europe, especially in Germany, France, Spain, Italy, Ireland, Belgium, Poland, Bulgaria and Austria to name a few.

How does Prighter deal with liability risk?

As a law firm we are required to maintain liability insurance in line with our professional regulations.

Does Prighter offer NIS representation in accordance with Art 18 NIS Directive (EU 2016/1148)?

We do offer representation according to Art 18 NIS Directive (EU 2016/1148) for digital service providers (DSPs) to complete our one-stop-shop offering. Enjoy a consistent response without the need for coordination between different providers in cases of a security incident. Please contact us directly to get your quote for this service.

Additional Representation Offer

BREXIT requires non-EU businesses to appoint both an EU and UK representative. Get a 20% discount on your additional representation plan until December 31st and get us to cover both economic areas!